Simply irresistible 4u

Shipping & Returns Policy

At Simply Irresistible 4u it is our aim that your shopping experience is a pleasant and satisfactory one.

Shipping & Returns

We aim to provide a smooth and reliable experience from order to delivery. Please review the details below before placing your order.

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Shipping Information

Free Shipping

We offer free standard shipping on all orders Australia-wide.

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Processing Times

All orders are processed within 1–3 business days after payment is received.

Orders are not processed on weekends or public holidays.

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Shipping Timeframes

Delivery times vary depending on your location:

• Standard Shipping (Australia): 3–10 business days
• Remote areas: May take longer

Please note these are estimated timeframes and not guaranteed.

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Order Tracking

Where available, tracking details will be provided once your order has been dispatched.

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Delivery Issues

Please ensure your shipping details are correct at checkout.

We are not responsible for:

• Incorrect addresses provided by the customer
• Delays caused by carriers
• Lost or stolen parcels once marked as delivered

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Returns & Refunds

We want you to feel confident when shopping with Simply Irresistible 4U. If something isn’t right, we’re here to help.

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Change of Mind

We do not accept returns for change of mind, incorrect selection, or unwanted items.

Please choose carefully before placing your order.

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Faulty, Damaged or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, you are eligible for a return, replacement, or refund.

How to lodge a claim

• Contact us within 7 days of receiving your order
• Provide your order number and clear photos of the issue

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Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Items must be in original packaging
• Products must not be opened or used (unless faulty)

We reserve the right to refuse returns that do not meet these conditions.

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Resolution Options

Once your return is approved, we will offer one of the following:

• Replacement item (if available)
• Store credit
• Refund to your original payment method

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Refund Processing Time

Approved refunds are processed within 5–10 business days after the returned item is received and inspected.

Your bank or payment provider may take additional time to process the transaction.

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Return Shipping

• If the item is confirmed to be faulty, damaged, or incorrect, we will cover return shipping costs
• If the issue is not confirmed, return shipping may be the responsibility of the customer

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How to Start a Return

Please contact us at:
📧 [email protected]

Include:

• Your order number
• Description of the issue
• Photos (if applicable)

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Important Notes

• We do not offer exchanges for change of mind
• Sale or clearance items are not eligible for return unless faulty
• We are not responsible for damage caused by misuse or normal wear and tear